Your Questions, Answered

  • Sole Studio offers brand identity design, graphic design, content creation, and custom website design for growing brands. Beyond logos and websites, we also design things like business cards, flyers, social media graphics, and other branded touchpoints. If it needs a strong visual presence, chances are we do it (and we’ll make sure it all works together seamlessly.)

  • We build websites on Squarespace, Wix, Shopify, and WordPress. The right platform depends on your goals, content needs, and how you plan to use your site long-term. That’s why we always get to know you and your business before making a recommendation — no one-size-fits-all solutions here.

  • We work with founders, small businesses, and creatives who are building from scratch, rebranding, or refreshing what they already have. If your project falls slightly outside traditional branding or website design but still needs a strong graphic touch, we’re always happy to chat and see if it’s a fit.

  • Every project is custom-priced based on scope, timeline, and deliverables. A 5-page website looks very different from a 20-page one, just like a full brand guidelines differs from a stylesheet. Once we understand what you need, we’ll put together a clear proposal tailored to your project.

  • Our process varies depending on the project, but it always starts with a discovery call to make sure we’re a good fit. From there, we do a deep dive into what’s working, what isn’t, and what’s holding your brand back. We research your market, share recommendations, and then move into design. For logos, we present 3–5 concepts with two rounds of revisions. For websites, we design, refine, and revise before delivering a fully polished site.

  • Most branding projects take 4–6 weeks, and websites typically fall within that range as well. Timelines can move faster depending on project scope and feedback turnaround. We’ll always outline expectations upfront so everyone stays aligned.

  • Yes! Many of our clients are remote, and we work with businesses across Canada and beyond. Meetings, presentations, and feedback are all handled online, making the process smooth and flexible.

  • Yes, all of our packages include revisions to ensure you’re happy with the final result. Branding projects include two rounds of revisions, and website projects include six hours of revisions following the initial design.

  • We don’t offer standalone logos - and that’s intentional. A logo alone isn’t enough to set your brand up for success. Our branding packages include typography, colour palettes, and additional brand assets, all built on strategy and market research so your brand feels cohesive both visually and emotionally.

  • We provide post-launch support for both branding and websites. You’ll receive clear instructions on file usage, along with a brand blueprint that shows how to apply your new visuals confidently. For websites, we also offer post-launch walkthroughs so you know exactly how to manage and update your site.

  • SEO (Search Engine Optimization) helps your website show up in search results. While SEO isn’t magic, it’s an important foundation. We build websites with SEO best practices in mind - including site structure, headings, and mobile responsiveness - so your site is set up for visibility from day one.

  • If you’re confused about domains, don’t worry, almost everyone is. A domain is simply your website’s address (like yourbusiness.ca). We’ll help you choose the right domain provider, guide you through purchasing it, and connect or transfer the domain to your website. Domain setup and connection are always included in our website packages, so you’re never left figuring it out on your own.

  • Getting started is easy. You can fill out the contact form on our website, email us directly, or give us a call if that’s more your style. We’ll review your project and follow up with next steps. We don’t bite!

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